Privacy Policy – The Ductors

We respect the privacy of users of the The Ductors website and act in accordance with applicable privacy laws. This policy describes which types of information are collected, how we use it and how you can contact us.

Types of information collected

• Information you provide directly – details you enter in contact forms (such as name, email, phone, company and the content of your inquiry), registration to services, purchases or contacting customer service.
• Technical and analytical information – IP address, browser type, device and operating system, pages viewed, time stamps and general usage data that may be collected by analytical tools and cookies. The use of non‑essential cookies is based on your consent through the cookie banner on the site.
• Information from third parties – when third‑party pixels or analytical / marketing tools are used (for example social networks or advertising platforms), information may be transferred to those parties subject to their own privacy policies.

Purposes of processing

• Providing and operating the site and related services;
• Improving the user experience, security, troubleshooting and statistics;
• Responding to your inquiries and contacting you when necessary;
• Providing marketing communications subject to your consent and to applicable law.

Sharing of information

We may share information with service providers who assist us in operating the site (such as hosting providers, analytics, security and email services, including [eli_storage_provider]), only to the extent necessary for the purposes described above. We do not sell personal information to third parties.

Cookies

The site uses essential cookies that are required for its basic operation. Additional (non‑essential) cookies for analytics, functionality and marketing will only be activated based on your consent via the cookie banner. You can change your choices at any time through the cookie preferences panel.

Data security and retention

We implement reasonable, industry‑standard security measures in order to reduce the risks of unauthorized access, loss or misuse of information. However, no system can be completely secure and we cannot guarantee absolute protection.

Your rights and contact

If you wish to review, update or delete personal information about you, or if you have any question regarding this policy, you can contact us by email at [email protected] or by phone at .

For matters relating to the company privacy/compliance officer you can contact at .